Returns are accepted within 30 calendar days from the date you received the item. To be eligible for a return, items must be unused and in the original packaging. Receipts are required for proof of purchase.

Online customers will be in charge of return shipping rates or are welcome to visit the Store & Tour location at 1849 West 24th Street, Cleveland, OH to return or exchange products.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.